Refund policy

General Statement

Thank you for choosing The Athlete's Archive. All sales are considered final, and we do not offer refunds or returns, except where required by law or specifically outlined below.

Exceptions

Defective or Damaged Items: If you receive a product that is damaged during shipping or is inherently defective, please contact us within 5 days of delivery at theathletesarchive@gmail.com with photos and details, and we will assess for replacement or store credit.

Legal Requirements: We comply with all consumer protection laws. If a refund is mandated by law in your jurisdiction, we will process it according to those regulations.

 

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at theathletesarchive@gmail.com.